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Delivery and Billing Options

 New CustomerWhen advancing through the checkout and you have passed the initial stage of approving your basket, you will be presented with the nest screen where you must fill in your personal details. If you have not been able to get this far then please refer to “My Basket To Checkout” for more information.

 At this point in the checkout process, you would have already selected the correct quantities for your products and your correct payment method as well as delivery options. Moving forward to the next page is where your delivery address and billing details will be entered. If you are a returning customer then all of your information should be automatically filled out providing you have logged on. If you are a current customer and your details are not showing then check to see if you are logged in currently by hovering over “My account” in the top right of the website.

 New customers will have to enter all information into the fields provided. Boxes with (*) next to them are required to be filled in and will throw an error back to you when you hit send with a red box. If any field are highlighted in red then these must be amended before you are able to move forward at the checkout. Once all information is filled out for your billing address then you may move down and decide whether you would like your items to be delivered to your billing address or a different address. To adjust this, there is a “Deliver To” check box giving you the option of delivering to your billing address or to a different address.

 Terms and conditions must be checked otherwise you will not be able to proceed and these must be read in full before checking them to proceed. If at any point you do not agree with them, please give us a call to discuss any issues that you may have and we will try to clear things up and reach a conclusion. Give us a call on 020 8098 4744.Billing Footer Banner