0 Items
£0.00 (inc. VAT)

Browsing Products

Finding Products

 

Finding products on the website can be a hard job and does require a bit of knowledge when it comes to what you need. If you already know the product that you are after then this makes things much easier as all categories on the website are broken down into categories and then split up again to help find groups of items.

Products are split into 6 different categories of which have many different sub-categories. These are very straightforward.

·         Machines

·         Accessories

·         Consumables

·         Hand Tools For Forestry & Landscaping

·         Merchandise

·         PPE (Personal Protective Equipment)

Online Shop Drop Down

Machines - This category holds all of the main machines and anything that has a motor or engine. This will include base units of machines and full units but might not include attachments (eg. multi-tool attachments) since these are accessories for that type of item. This category is then split up into different types of machines and is split as much as possible to make it more refined when searching into the category.  

Accessories - This category is placed right next to machinery as it contains all the accessories needed for the relevant machines. This could be in the form of extra kit for your machine or extra tools such as carry cases and simple tools for the machine or related. This is different from consumables. Consumables are parts that will need replacing often (eg. Blades and Files) whereas accessories are extras for the unit which may need replacing after a while but nowhere near as soon as a consumable (eg. Carry Case).

Consumables - This section contains all of the items which you would typically go through constantly (eg. Oils and strimmer line). This section is broken down into the types of consumables you can get (eg. Brushcutter Consumables, Forestry Consumables etc.) This is not to be confused with accessories. If you are unsure then visit both sections of the shop and you will find what you are looking for.

Hand Tools For Forestry & Landscaping - Here you will find all manners of hand tools that are used from gardening applications (eg. secateurs) all the way to forestry tools (eg. cantilevers). This is a very broad section and mainly covers heavier duty work.

Merchandise -  This section is full of clothing and accessories from brands which are labelled as casual wear and have no safety purpose. They are very useful for going to work and just supporting your brand if you like them. There is a number of products available.

PPE - Personal Protective Equipment is the safety category (there has to be at least one!) on the website filled with different types of clothing and accessories all used for protection during work and heavy duty work. This can range from general garden use all the way to commercial and forestry use.  We have split this up into the types of clothing you can get to make it as easy as possible.

Top Bar

 

Filter Combos

Throughout the site we have implemented a very Filter Comboin depth filter system for every section to aid you in finding exactly what you want. These filters are broken down into specific sections to help really refine searches and remove all products that do not match you target item. This could be in the form of denoting a particular bar size or clothing size etc. It can be used massively to your advantage when picking out new machines and comparing prices.

When a page is loaded the filters are located on the left hand side of the screen and will always remain there while you are on the product grid page. You can filter brands and engines as well as how your machine is powered etc. Only a few filters will be expanded so that you can see all the options. The others will be closed and require pressing the little drop down arrow on the right hand side to expand them and see the options.

Price bands and weights are located at the bottom of the filter menu on all pages as well as tailored filters for each product category. To add a filter to your results, simply click on the circle next to the option  and it will add it to your results.  Your current selection of filters can be edited at any time from the top of the filter options. They can be removed by clicking the little circle cross located on the right side at the top of the filter selection.

Be aware that the more filter combos you select, the lower the number of results. This can cause frustration sometimes when too many filters are chosen and no products are visible. This can be averted by removing one filter at a time until the desired results are reached as there may be no products matching all of your exact requirements, but may be close.

 

Navigating the Product Grid

When any category is selected, there will be a lot of products loading up all with roughly the same style of information. We try to keep everything as similar as possible to make it easier for you to browse through huge ranges of products without getting confused.

Each product on the grid will have a single thumbnail showing you the product followed by the product summary underneath. Here we have the Brand first followed by the exact model of the machine or part name for single items (eg. accessories). The next two lines of information will state the size of the products nature (eg. Bar size or Capacity etc.) followed by the power type, the cc and the type of machine it is. If it is a part or a single item then it will have a short description or compatible models listed.

Product IconUnder this we have the prices. If the first price is in red then it has been reduced and the reduction amount can be found below it where it states the RRP and the amount saved with the exact percentage. This is the best price we can give for these products and it is discounted more than in store prices. Only in special instances will we be able to negotiate these prices. Give us a call on 020 8908 4744 if you have any enquiries on any items.

The product grid page also has options for sorting the pages through different orders (eg. Alphabetical, Price) as well as different views (eg. Grid or List View) which can all be chosen at the top of the grid under the navigation bars. On the right of these selections there is also the page selection which is at the top and bottom of the page to help you navigate though pages as fast as possible. If there aren't enough products on the page or too many, you can adjust this from the bottom of the page just below the products. It is a little scale allowing you to select how many products are viewable per page.

 

 

 

 

Product Information


Product ImagesAll product information that we use on the site is direct from their respective managers and has not been made up by ourselves. We try to keep everything as clear as possible so we use the manufacturers description and features if possible to ensure clear and concise information.

When on the product page, there is a lot happening in front of you straight away and it can be confusing to understand what is happening and where it is happening. The main information when you first see the page only includes all relevant images, product title and subtitle, reference, price, delivery information, help and social media connectivity.

Images - The images on each page will only be relevant to the product itself and should not show use of other products that are not included. There will be as many photos as we can provide with different viewing angles to give you more confidence when buying. More times than not we will also include an action shot to give you a sense of realism to the product and help you imagine the size.

All images that are large enough will have a hover option which can be accessed simply by moving your mouse over the image. This will display a larger zoomed in photo. Every photo can also be clicked to bring up a big image that will take up the whole screen. To swap between photos all you need to do is click them and they will take the place of the current photo.

Titles - Titles are laid out in a similar fashion to denote all information as fast as possible to you. It will always begin with the brand followed by the model of the machine or name of the item. The subtitle will follow and this will describe the most common features such as size and capacity. This is the most important line for figuring out what an item is and does with what basic specs. Read further for more information on product descriptions.

Title and PriceReference - Just below the title is where the product reference is located. This piece of information is very useful for any queries you have with us as we can search it up on our system much faster with no errors. It will have letters and numbers in it.

Price -  The biggest sized price will always be the price you will be paying and it will state whether it is including or excluding VAT. If the price is red then this means it has been discounted. The RRP for the item is always locates below this and is in smaller text with the savings that you make if it is applicable listed on the right along with the percentage saved.

Delivery Information - Below the price of the machine there will always show the stock availability followed by the delivery availability. Some items cannot be shipped out and must be collected from our store and this is stated. STIHL and MOUNTFIELD for example have restricted delivery on most items meaning that they can't be delivered.

help and Assistance Tab

Help - There is a bar with a few buttons that offers help and assistance for your chosen product. There is a "Email a Friend" button which will direct you to our contact form which will allow you to quickly send a message over via email to a friend which will inform them of the product and its offer.

The next button allows you to send a message to us directly regarding the particular product. It will come straight to us and we aim to respond as fast as possible.

The third button is a bookmark button to save the page to your browsers bookmarks for future reference.

The last button adds the product to your wishlist if you are a registered customer with our website. If you are not then you will be prompted to register.

Social Media Connectivity - We are linked with social media and invite you to give us a like or tweet about us; maybe even add us to your Google circle or pin us!

UpsellProduct Information Tabs

The next main section on the website is where all the information for the product is situated. Over here you will find a full description as well as a features list and a full technical specification. These can all be accessed using the tabs. Clicking on the tabs will select them and a page will appear with the relevant information.

Description - The product description will explain everything about the product and what it does and what it's for. This is the main bit of information and is not summarised for you.

Features - Features do not appear on all products but contain a summarised list of characteristics of that particular product.

Technical Specification -  This is in the form of a table for easy reading and lists all the product information in a simple and quick way. This is most useful with comparing to other products.

Review - The last tab is a review tab which will be reviewed and then published on the website if you make one. This is the place for you to view other peoples reviews if they have left one or write your own.

Related Products

Using our in-depth knowledge of products we have selected certain products that we think you might need. We have listed them for almost every product and this can be found at the bottom after the product description.

The first tab is "accessories" and will contain all relevant accessories for that particular product or items that go really well. (eg. attachments for a multi tool). There is an arrow on the left and right for navigating through more related products if there are any.

The second tab is called "consumables" and contains all items which you would need spares for (eg. Oils and Lubricants) fairly regularly. We have selected the most relevant products to suit the item you are looking at.

The last tab is called "Protective Clothing" and has a selected recommended set of clothing for use of the product or in relation to the product. We will always recommend suitable clothing for the job and we do recommend purchasing a set if you have no safety clothes for the work.

Below this section we have the "Related Products" section where we place similar items to that product whether it be variations or a few models below and above to give you a selection and a point of comparison.

Related Products



Product Reviews


Over the website we have the capability for you to leave a review on any product. This is very easy to do and can also be viewed by other customers to increase confidence or raise issues that are not known by others.

We have left a tab dedicated to reviews on each page which is located in the product description tab set (See "Product Information" for more details) and is extremely straight forward.

Review Tab


  • Go to the review tab on the far right
  • Click on the "Write a Review" link

This will open a new page with a form that must be filled in completely to successfully submit a review.

  • Choose a star rating for your selected product
  • Fill in a review title - this will be used as the main header for your review (eg. Brilliant, Great Battery Life etc.)
  • Add your name
  • Write your review with as little or as much detail as you wish.
  • Fill in the Captcha text from the image into the box to complete your review
  • Hit "Send" to publish your review

If the text entered from the Captcha is not correct a red box will appear, the characters will change and you will be required to enter it again until it matches the image.

If any other boxes turn red when submitting your form then follow the Captcha correction steps and correct any information that is rejected.

Review Completion

 

Once you have completed your review and it is accepted you will be taken back to the product page with a message appearing above stating that your review will be published soon.