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Item Delivery Regulations

*Please note that any sharp MOUNTFIELD and STIHL  products can not be shipped out as per the manufacturer's policy. They can either be collected from any of our stores or they may be hand delivered within a 20 mile radius, with applied delivery charges on top.

(SHARP ITEMS ONLY)


Here at Gayways LTD we sell an extensive range of STIHL & MOUNTFIELD products. Many of these products can be ordered and sent directly to you through our website; however some of STIHL's items are subject to the "STIHL Safety Hand-Over Policy" which all official dealers must follow.

STIHL believe in having face-to-face contact when selling their products and buying directly through our website does not give us that contact with the customer. This ensures that the correct machine is sold to the customer for the right purpose, with proper guidance for safe use. STIHL have restricted any of their items which posses a blade meaning that the only option to purchase through us is to come in store to collect it or live close enough for us to deliver. We have marked these items on the website by stating that they are collection only and delivery is not an option at the checkout.

 

If your order any restricted STIHL products then collection from the store is okay unless you live close enough for us to deliver. Our delivery range is:

HA9, HA0-WEMBLEY, HA1- HA2, HA3-HARROW, HA4- RUISLIP, HA5- PINNER, HA6- NORTHWOOD, HA7- STANMORE, HA8- EDGWARE,

UB1UB2UB3- SOUTHALL, UB3UB4- HAYES, UB5UB18- GREENFORD, UB5- NORTHOLT, UB6- GREENFORD, UB7- WEST DRAYTON, UB8- WEST DRAYTON, UB8- UB9, UB10, UB11, UB18- UXBRIDGE,

NW1NW1WNW2NW3, NW4NW5NW6NW7NW8NW9- LONDON,

W1AW1B, W1CW1DW1F, W1GW1H, W1JW1KW1SW1TW1UW1WW2W3W4W5W6W7, W8, W9W10, W11W12W13W14- LONDON,

WD3- RICKMANSWORTH, WD4- KINGS LANGLEY, WD5- ABBOTS LANGLEY, WD6- BOREHAMWOOD, WD7- RADLETT, WD17, WD18, WD19, WD24, WD25- WATFORD, WD23- BUSHEY

 

If the order is under £150 then a delivery charge of £5.99 will be added. If it is over £150 then you will receive free delivery. If we are able to deliver the product to you then all products should be with you within 10 days unless stated otherwise. We will also contact you to discuss delivery and take payments, but you can also feel free to contact us as well if you have any queries.

STIHL feel very strongly about enforcing their Hand Over Policy and we hope you understand that we cannot make any exceptions to this.

Stihl are very passionate about the enforcement of this policy amongst their authorised dealers, so we hope you can understand that we cannot make exceptions.